A Southwest Airlines flight attendant is recovering after a passenger struck his head at a Dallas Lovefield airport on Saturday afternoon


Female passenger arrested after heading southwest flight attendant after ordering flight from Dallas to NYC

  • A Southwest Airlines flight attendant is recovering after a passenger struck his head at a Dallas Lovefield airport on Saturday afternoon
  • Ariel Jean Jackson, 32, boarded a plane bound for New York City and was involved in a dispute with a flight attendant in the back of the plane, police say.
  • Jackson was ordered to get off the plane and, as she was leaving, entered a verbal altercation with another employee
  • She was reportedly physically turned over and struck with a fist covered with a worker’s head
  • Jackson was arrested and charged with aggravated assault
  • Southwest said the flight attendant was taken to a nearby hospital and released later in the evening


Ariel Jean Jackson, 32, (pictured) was arrested Saturday afternoon and charged with aggravated assault after hitting a Southwest flight attendant in the head with her closed fist

A Southwest flight attendant became the latest victim of an unruly passenger after being assaulted during a boarding process at a Texas airport.

Ariel Jean Jackson, 32, was arrested Saturday afternoon and charged with aggravated assault after pleading guilty to ‘hitting a flight attendant with a closed fist on his head’.

The suspect and a Southwest employee were involved in a verbal altercation that eventually turned into a physical one, Dallas police said.

The flight attendant was taken to a nearby hospital, whose condition is stable.

Southwest DailyMail.com confirmed that an unknown staff member was released last night and is currently resting at home.

The air carrier said she wished her a ‘fast and full recovery’ and that she was in her thoughts and prayers.

Officers were called to Dallas Lovefield Airport around 12:40 am after verbal and physical assault on Jackson Southwest employees.

The incident happened when Jackson was boarding a flight to New York City, police said.

Once she boarded the plane, she was The plane ‘went straight to the rear’ and held a verbal skirmish with the flight attendant, who unloaded her from the plane. It’s not clear what the pair are quarreling with.

Jackson is accused of assaulting a flight attendant during the boarding process after the two engaged in a verbal skirmish.

Jackson is accused of assaulting a flight attendant during the boarding process after the two engaged in a verbal skirmish.

As he exited the front of the plane, Jackson engaged in a verbal altercation with another employee before hitting his head, police officials said.

Jackson was arrested and taken to the Dallas County Jail. She faces charges of aggravated assault.

The investigation into the incident is ongoing and Southwest is reportedly cooperating with police.

“Southwest Airlines maintains a zero-tolerance policy of harassment or assault of any kind and fully supports our employee as we cooperate with local authorities regarding this unacceptable incident,” the airline said in a statement on Sunday.

‘Our whole Southwest family is desperate [the flight attendant] A quick and full recovery as we send our thoughts, prayers and love to her.

The flight attendant (not pictured) was taken to a nearby hospital in stable condition and released.  Southwest says they are currently recovering at home

The flight attendant (not pictured) was taken to a nearby hospital in stable condition and released. Southwest says they are currently recovering at home

The incident comes as a Southwest pilot faces possible criminal charges after a physical altercation with a flight attendant at a hotel in California.

Pilot Nick Barelli was cited for assault and battery after an altercation with an unnamed flight attendant in San Jose on October 18 and reported on face masks and the airline was on vacation.

Sergeant Christian Camarillo of the San Jose Police Department told DailyMail.com on November 3 that the Santa Clara County District Attorney’s Office is investigating a pilot on assault and battery and charges against him are still pending.

The San Jose Sergeant added that whether the case continues or not depends on the flight attendant.

“In cases like this, victims are pursuing and cooperating with the investigation to file any possible charges,” Camarillo said.

Southwest has put the pilot on vacation while investigating the matter.

An airline spokesman has already confirmed that an investigation is underway – but the disciplinary verdict from the air carrier will depend on whether or not charges have been filed against Bareilly and whether the pilot has been found guilty of the crime.

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